FAQs

We offer over 20 types of fruit, including strawberries, raspberries, blueberries, banana, mango, red dragon fruit (pitaya), sour cherries, cranberries, and more. Products are available in a variety of formats: whole fruit, halves, slices, pieces, grits, powders, cubes and oil-coated products. If you are looking for a specific product or cut size, please view our portfolio and send us enquiry.

Yes, we are certified under IFS, Organic, Kosher, Halal, RSPO, Rainforest Alliance, and are a Sedex member. These certifications are regularly audited to ensure the highest quality standards.

Yes, we offer both conventional and certified organic fruit, complete with valid documentation.

Minimum order quantities (MOQs) vary depending on the product and whether it is made to stock (MTS) or made to order (MTO). 
For made to stock (MTS) products, typical lead times within the EU are 2 - 7 working days. For made to order (MTO) products, MOQs and lead times may vary.

For detailed information about MOQ and pricing, please fill in our enquiry form.

For stock products (MTS - Made to Stock), the standard lead time is 2–7 working days within the EU. For production orders (MTO - Made to Order), it may vary according to the product. You can check current availability for specific products via the enquiry form.

MTS (Made to Stock) products are items we hold in stock and mostly can dispatch immediately. MTO (Made to Order) products are manufactured specifically for your order - for example, non-standard cut sizes, specific formats, or smaller volumes. MTO products have a longer lead time.

We operate comprehensive quality assurance system that covers all stages of production, from sourcing raw materials to shipment of final products. Testing is conducted according to a risk-based schedule, with relevant parameters such as pesticide residues, heavy metals, and microbiological analysis carried out in external accredited laboratory.

Yes – samples are available upon request for quality verification and application testing. Please request via our enquiry form.

All valid certifications (e.g., IFS, Organic, Kosher, etc.) are available in the Quality section of our Quality page and can be downloaded.

Yes. For every product we provide a Specification containing nutritional values, allergen information, GMO status, moisture content, and microbiological parameters. A Certificate of Conformity (CoC) is issued for every batch. Product Specifications are available upon request after an enquiry has been submitted.  

Raw materials are sourced from various countries depending on the type of fruit and season. For specific products, we can provide country of origin information upon enquiry.

Products are supplied in standard bulk packaging: cartons ranging from 5 to 12 kg, most commonly 10 kg, with an inner PE or aluminium bag. The carton weight depends on the product type and bulk density.

Yes. We offer oil-coated freeze-dried fruit pieces suitable for decoration and fat-based applications. The oil coating helps enhance the colour, reduce dustiness, and improve handling during further processing. 

This option is available for strawberries, raspberries, blueberries, and other varieties. For specialised requirements, please contact us with your technical specifications.

Currently, we do not provide private label packaging, but we’re happy to support you with bulk products and technical documentation. Please contact us through our contact form for detailed product information.

We standardly deliver goods to all member states of the European Union as well as to countries that have trade agreements with the European Union.
Currently, we are not able to arrange logistics for deliveries to third countries and destinations outside the EU, and therefore we do not ship to these locations.